The OTP Repair Asset Management program is a complete repair process for your equipment. OTP covers every detail, documents it, and keeps you informed every step of the way. Whether you’re using our repair centers, or our field repair services, or we are doing scheduled contract maintenance, OTP helps you maximize equipment performance, reduce maintenance costs, increase equipment reliability and, more importantly, decrease costly downtime. You stay focused on your production, and we manage the rest. Here’s how it works:
Step 1: Assess repair needs and customization of service desired.
Step 2: Obtain part/equipment via pick-up or shipping
Step 3: Receive part/equipment: identify by manufacturer serial number or generate a bar
code for tracking
Step 4: Evaluate and test part/equipment, document malfunction issue and quote repair
Step 5: Quote to customer and get approval for repair order
Step 6: Repair part/equipment and document work performed
Step 7: Quality control and testing of part/equipment
Step 8: Return asset to customer with warranty tag
Step 9: Customer receives part, inventories it, and returns warranty tag
Complete Data and Information Management
Through our custom-built Pathways software, we manage every detail, document every step and keep customers informed throughout the repair process and even beyond when the part goes into service and the warranty expires. This way, you can focus on other production matters. With our specialized software we can provide our customers with the data they need to determine the value of equipment or part replacement in comparison to repair. With OTP’s Repair Asset Management Program, we get to the root of the problem and manage what is needed to keep your equipment and production running smoothly.
The Benefits of RAM Add Up
Why turn to OTP’s Repair Asset Management program for all your maintenance and repair needs? We’ve got nine reasons why:
- Documented Cost Savings
- Plant Reliability Studies
- Technical Support
- Complete Repair Program for all Repairable Assets
- Engineering and Design
- CNC Machining and Welding
- Field Service
- Emergency Service 24/7
Repairs For All Your Equipment
OTP offers a full spectrum of repair capabilities including pumps and seals; vacuum and blowers and other rotating equipment; fabrication and field service; power transmission and fluid power; finishing, dispense and engineered systems; and electrical, robotics, automation and safety equipment.
OTP and its affiliated companies are certified repair centers for most major manufacturers and numerous specialty manufacturers.
Additional certifications and memberships:
- AMP certified
- Hydraulic Institute for System Assessments (HISA)
Safety is Always First
At OTP, safety is our highest priority. All our plants, facilities and offices follow rigorous standards for safety procedures and protocols to ensure safe working environments and safe handling of all equipment.
The OTP Repair Promise
We Fix It On Time
We Fix It On Budget
We Look for Root Cause
We Fix It Right the First Time
We Rebuild Equipment to Factory Specifications, Industry Standards or Better!
We Don’t Just Fix What Is Broken. We Look at Entire System/Package
We Make Solid Recommendations on Improving Equipment/System Performance or Life
We Help Reduce Unplanned Downtime
We Increase Mean Time between Repair